We gladly accept returns of unopened, unused, undamaged, or defective items
purchased on our website for a refund or exchange within 30 days of original purchase.
If a non-defective item is opened and used, we will not accept it back under any
circumstances and they are not subject to a refund for sanitary and safety reasons. For
unopened or unused items, we will accept the return with no restocking fees. For
manufacturer defects on the original item, there will be no service fees. Please see
return shipping cost below.
In regards to the cost of shipment for returns, customers are responsible for the costs to
ship the items back to us. Once we receive the items and approve the return, we will
bear the shipping costs for the replacement items or issue the payments of the product
if it is for a refund. ALL SHIPPING CHARGES ARE NON REFUNDABLE.
If you received wrong items, you will be provided a return shipping label to return the
erroneous items. If you are unable to print a return shipping label, we may issue a store
credit for the amount you spend on returning the erroneous items.
